Virtual PBX
Improve your telecommunications, increase productivity and save on costs with VoIP technology
- From 8,5€/month per user including extension, channel, geographic numbering, bonuses and free internal calls
- Fully customizable
- 100% cloud
Virtual PBX
Improve your telecommunications, increase productivity and save on costs with VoIP technology
From 8,5€/month per user including extension, channel, geographic numbering, bonuses and free internal calls
Fully customizable
100% cloud
Why choose our Virtual PBX for Businesses?
Advantages for all sectors
It uses a call manager hosted in the cloud and based on VoIP (Voice over Internet Protocol) technology. It converts voice into digital data, transmits it over the Internet and reconverts it into audio at the destination. All in real time, from anywhere and at any time. It is the best alternative to traditional telephone lines in terms of connectivity, cost and customization of functions.
Why choose our Virtual PBX for Businesses?
Advantages for all sectors
It uses a call manager hosted in the cloud and based on VoIP (Voice over Internet Protocol) technology. It converts voice into digital data, transmits it over the Internet and reconverts it into audio at the destination. All in real time, from anywhere and at any time. It is the best alternative to traditional telephone lines in terms of connectivity, cost and customization of functions.
SAVINGS AND FLEXIBILITY
Our PBX virtual PBXs do not require expensive initial investments or equipment costs.
Remote configuration and management allow fast integration and adaptation to your specific needs, regardless of the size of your company.
PRODUCTIVITY AND TELEWORK
Unify telephony with your daily work tools, allowing connection between all sites and user registration from any location.
Our solution promotes teleworking and business mobility without sacrificing productivity.
SECURITY AND CONTROL
Unlike other options, our virtual PBX does not require VPN configurations, minimizing the risk of intrusions and attacks.
Features such as intelligent call routing and filtering provide control and personalization while maintaining security at all times.
100% CLOUD INNOVATION
Harness the power of the cloud with a fully VoIP-based platform, capable of integrating with external systems for remote and efficient management.
Easily add extensions, set schedules, create queues and customize IVRs.
SAFETY AND CONTROL
Unlike other options, our virtual PBX does not require VPN configurations, minimizing the risk of intrusions and attacks.
Features such as intelligent call routing and filtering provide control and personalization while maintaining security at all times.
INNOVATION 100% CLOUD
Harness the power of the cloud with a fully VoIP-based platform, capable of integrating with external systems for remote and efficient management.
Easily add extensions, set schedules, create queues and customize IVRs.
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Multidevice: access and management from computers, smartphones or through the deployment of fixed telephones
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Clean and simple interface that meets the needs of 95% of the companies.
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Easy and intuitive virtual PBX from the first access and without the need for qualified personnel.
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Automatic operator (IVR) to forward calls as appropriate.
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Customizable mailboxes and voice mails
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Schedules and calendars
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Waiting queues
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Short numbering
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Call recording
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Real-time statistics
API for key integrations
Connect it with your tools and CRM
API for key integrations
Connect it with your tools and CRM
Attention and technical support
Local contact center in Spain and own certified team. We resolve queries or incidents quickly during the course of the call.
Avoid unnecessary delays or problems and enjoy a premium Virtual PBX.
Call center services
Solutions oriented to Call Centers with regular outbound campaigns or centers that manage high volumes of inbound calls.
Optimize your attention and do not leave any customer unattended.
Physical PBX option
Do you prefer a traditional PBX solution? We offer models specially designed to meet the needs of hotels, restaurants or other industry premises.
Increased privacy and security.
What is a Virtual PBX and how does it work?
A Virtual PBX is a cloud-based telephone system.
It operates entirely over the Internet using VoIP technology:
it converts voice into data, transmits it over the network and reconverts it into audio
when it arrives at the destination.
Once configured, you can manage the entire system from an online platform,
including extensions, answering times, automatic message recording and call routing.
and call routing.
At Smartgroup we base our service on VOIP and not GSM.
What are the functions of a Virtual PBX for Companies?
An enterprise Virtual PBX includes advanced features such as: interactive menus (IVR), call recording, intelligent transfers, voicemail, real-time statistics, video conferencing, CRM integration, and music on hold, among many others, and music on hold, among many others.
Is it difficult to install and configure a Virtual PBX?
No, implementation is simple and quick. The typical process takes between 48 to 72 hours from the time of contracting. At Smartgroup we offer specialized configuration wizards and technical and technical support, guiding you through the entire process.
What equipment do I need to use a Virtual PBX?
To use a Virtual PBX you only need: stable internet connection, compatible devices such as IP phones, computers or smartphones, and a service provider to take care of the configuration. Many Virtual PBXs work directly from the web browser without additional software. without additional software.
Can I keep my current phone number with the Virtual PBX?
Yes, you can port your current landline number and keep it. The porting process usually takes between 24 to 48 hours. The Virtual PBX will allow you to keep your business identity while enjoying all the advantages of IP telephony. while enjoying all the advantages of IP telephony.
What are the advantages of a Virtual PBX over a traditional one?
It allows calls to be managed without the need for physical hardware, which implies significant cost savings, immediate scalability to add or remove lines, flexibility to work from anywhere with internet access, and access to advanced and access to advanced features without costly investments.
Is the Virtual PBX useful for teleworking?
Absolutely, the Virtual PBX is ideal for remote work. Employees make and receive calls from anywhere with an internet connection, while maintaining the same functionality as in the office. It is perfect for hybrid teams and companies with multiple locations. In addition, it allows the duplication of workstations without extra costs.
What bandwidth does my Virtual PBX need?
A Virtual PBX requires approximately 120 Kbps per simultaneous call, although it is more important to have a stable connection than a high speed one. A wired network connection is recommended instead of WiFi to ensure the best call quality.
Is a Virtual PBX secure?
Yes, Virtual PBXs implement robust security measures such as data encryption, firewalls and multi-factor authentication, firewalls and multi-factor authentication. We offer automatic backups and continuous monitoring to ensure that your Virtual PBX is always operational and protected.
How to choose the best Virtual PBX provider?
Consider the reliability of the service and references, personalized customer service, security measures implemented, specialized technical support, and cost-benefit ratio. Look for providers with proven experience and that offer trial periods. Contact us for more information!
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